KTC SHIPPING INFORMATION - UNITED STATES ORDERS
For up to a $30.00 order, shipping is $8.00
Each additional $30.00, add $1.00
OH residents will be accessed 6 1/4% state sales tax
Orders shipped to Alaska and Hawaii require extra shipping costs
To be determined by the size of the order.
You will be contacted about any increase in costs.

Orders will be processed within 5 to 7 business days
If an order cannot be shipped within that time period
We will contact the customer with any changes
If you would like your order expedited
Please call us at (330) 857-2131, Mon - Sat, 8 a.m. - 7 p.m., EST

KTC SHIPPING INFORMATION - INTERNATIONAL ORDERS
We are unable to take international orders through this website

KTC RETURN AND REFUND POLICY
No refunds after 30 days of receipt of order
No refunds on shipping charges
Please add shipping charges for exchanges
All prices are subject to change without notice.

KTC PRIVACY POLICY
We respect & are committed to protecting your privacy.
We will only collect, store & use your personal information for defined purposes.
We use your information to support & enhance our relationship with you,
foremost, to process your purchase & provide service.
We do not sell or share your personal information with any other organizations.

KTC SECURITY POLICY
Your payment & personal information is always safe.
Our Secure Sockets Layer (SSL) Software is the industry standard &
among the best software available today for secure commerce transactions.
It encrypts all your personal information, including credit card number, name &
address so that it cannot be read over the internet.